Trakr Safety
Learn about our health screening app!
FAQ
- Learn how to update your trakr Safety Screening Questions (VIDEO)
- I deleted a user, and I want their information back! (VIDEO)
- How do I create a trakr Safety account?
- Can Administrators view Users' passwords?
- How do I update my User Profile?
- I entered the wrong answer for my screening questions (VIDEO)
- How do I know when my employee hasn’t screened in?
- Not receiving the account verification email.
- I am having difficulty resetting my password.
- Can we turn the self-registration option off for trakr Safety?
- How do I print the QR Code Location Cards? (VIDEO)
- What are my Administrator Settings? (VIDEO)
- Setting up or changing your Failed Screenings Notifications (VIDEO)
- How to use and filter the Non-Screened Report (VIDEO)
- Why am I seeing a white screen while trying to log in?
- How do I cancel my trakr Safety subscription?
- Are there text alerts for screenings?
- When should I use the Check-in Feature?
- Can Users submit their answers before coming to my site?
- Do I need to use QR codes for Users to enter my site?
- What does Enabled in Area Selector mean?
- What screening questions should I be using for my end-Users?
- What is the ‘Company Name’?
- What is a Reports Role?
- How do I turn off trakr Safety Notifications on my iPhone?
- How do I turn off trakr Safety Notifications on my Android device?
- Do you have a Mobile App?
- What is the trakrSuite Privacy Policy?
Administrator Settings
Registration and login
- ‘The User ID has already been taken' error message.
- Can Users log in to trakr Safety without requiring passwords?
- My Employee, Visitor, or Guest is having difficulty logging in.
- Is it possible to have two Users with the same User ID?
- How can an Administrator add Users into trakr Safety?
- Do you have instructions for me to share?
- Can I reset a forgotten User ID or Password?